Core Markets - Professional & Creative Services

The Professional Services Organisation usually has a workforce of skilled workers and is often project focused. The organisational structure can be complex and may have remote workers in different countries. The market is competitive with new and fast growing companies, and success can depend on quality of service, control of cash flow and the ability to change as market conditions, the organisation or technology requires.

To achieve this, the organisation needs to ensure that its people have access to the real-time information they need to bring added value to their roles. This could be the ability to understand the business: which areas are profitable, better utilisation of staff and skills and ultimately better and more consistent service. There is also a requirement to report on all costs and commitments quickly and accurately through better project management. Business survival can depend on tight control of cash flow through efficient billing processes and improved debt collection.

Their business information system needs to have the flexibility to cope with ongoing change so that it can continue to provide vital business information.

"The clincher was Agresso could clearly demonstrate that its system would be able to support the requirements of our business."

Ben Houghton, Financial Controller, Buro Happold

Why AGRESSO for professional service organisations?